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Frequently Asked Questions

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Questions about Hart software? This page answers some of the most common questions concerning our software products.

All Hart Software:

Q. What version of Windows® is required to run Hart software?

A. Please refer to the table below for Windows® compatibility information for the latest version of each software indicated:

Software \ Windows®	98/98SE	NT4 SP6	2000 Pro SP4	XP Pro SP2	Vista*	Server 2003	Server 2008*
Interface-it (9930)	Y	Y	Y	Y	Y¹²	-	-
TableWare (9933)	Y	Y	Y	Y	Y¹	-	-
LogWare (9934)	Y	Y	Y	Y	Y	-	-
LogWare II (9935)	N	Y	Y	Y	Y	-	-
LogWare III (9936A)	N	N	Y	Y	Y	Y	Y
MET/TEMP II (9938)	Y	Y	Y	Y	Y¹²	-	-
IO Toolkit (9940)	N	N	Y	Y	Y	-	-
IR Configuration Utility	N	N	N	Y	Y	-	-

Y - Tested by Hart. No known issues.
N - Software does not support this version of Windows®.
* - On-line Help files may not be accessible if you have not installed Microsoft's patch
¹ - Software shortcut icons may not appear correctly.
² - Software may not always work as expected and experience some issues.

Q. My computer does not have an RS-232 port available. Can I still use my software with this computer?

A. Many computers today come with only one RS-232 port and many laptop computers do not have any RS-232 ports. It is still possible to use Hart software on these computers. Nearly all new computers come with USB ports. You can use a USB to RS-232 converter to add a RS-232 port to your computer. Hart software has been tested with a few of these converters and found to operate properly. Please contact one of Hart's application specialists or Customer Service Representatives for more information.

Most Hart software now ships with a USB to RS-232 adapter included!

Interface-it FAQs

TableWare FAQs

LogWare FAQs

LogWare II FAQs

LogWare III FAQs

MET/TEMP II FAQs

IO Toolkit FAQs

IR Configuration Utility FAQs

Demos, Updates, Service Releases, etc.

Click to request a quote, catalog, or a consultation. Or call us at 1-800-438-4278.

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